Presentation by Sean O’Connor CMRP, CRL, Site Operations Manager, Bristol-Myers Squibb at MaintenanceCon, Chicago, 2019.
Good, bad or indifferent, our machines’ reliability talks to us. Can we say the same for ourselves when we have to interface with other groups?
Let’s face it, having conversations can be difficult. They can be especially difficult when discussions fall outside of our comfort zones. For instance, information technology and finance may not be at the center of our day-today world, but as the Industrial Internet of Things progresses, these areas will play a larger role in our success.
Great communicators have a seemingly innate ability to shape their message depending on who they are talking to, all the while not changing their principal intent. Managing a Predictive Maintenance Program is no different.
For example, a single defect highlighted on a vibration report could trigger a series of conversations across our organization. All of those conversations will have a common theme, but the focus will shift in order to resonate with whom we are actively engaged with at that time.
In this presentation, we will discuss: The importance of building leadership capital and how we can improve our Predictive Maintenance Program by knowing how and when to cash it in. Understanding how expectations and perspective play a role in gaining widespread participation. What are the 4 key conversations that can help you shift from individual contributor to force multiplier?